Noteworthy Customer Quotes

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AFS has a great customer base and we really enjoy working with our customers to help them grow their business. On this page we are going to populate quotes from our customers so you can see the benefits of the purpose-built work that goes into our best in class solutions.

 

““As we rolled out our new Retail Organization we were looking for a resource to enable us to be very strategic in which retail outlets to walk into. AFS POP System 6 has enabled our Retail Partners to route, track, record and store all relevant information in a very convenient and accessible tool. Daily and monthly planning is clear and the data is easily accessible. The team at AFS Technologies have been outstanding partners as we continue to grow our retail presence.”

Mark Falconi | Oberto Brands | Vice President Sales C-Store & Specialty

 

 

“AFS has been a true partner in every sense of the word. Their onboarding and implementation team is outstanding and have worked with us every step of the way. I have worked with the AFS team with three separate companies and I’m confident in the software but also the team that stands behind it. I highly recommend AFS to others considering a TPM solution.”

Joelle Simmons | VP Sales | Oregon Ice Cream

 

 

“The service is outstanding. The response time is within minutes.”

Dennis Clougherty | Farmer Johns

 

 

“Bon Appetit has developed a great partnership with AFS Technologies and their dedication with supporting our business needs. They have done a great job rolling out our projects to completion, as well as ongoing support. Projects include implementing Order Entry, DSD Mobile Software, and EDI810/EDI850. Their staff is wonderful to work with and always a pleasure to talk to. Thank you, AFS!”

— Robert Ramirez | Accounting/IT Manager | Bon Appetit®

 

 

 

“Thank you for an incredibly meaningful Trade Promotion Management event!”

Jill Watson | Sr. Manager Finance, Projects | Kind Snacks

 

 

 

“AFS has been an invaluable business partner allowing us to rapidly adapt to the constantly changing demands of our distribution business.
The environment and services they provide allow route sales representatives to exceed the requirements of our customers and suppliers while providing exceptional tools for our back office personnel.”

Hank Harrah | Dir of IT | Sunny Florida Dairy

 

 I Supply appreciates the out of the box thinking by the AFS development team in providing a winning solution that focused on meeting our customers’ needs and keeping our costs in check”

Christopher E. Yancey | Contracts and Facility Manager | I Supply Company

 

 

“I can always count on a timely and helpful response from the TPM V3 support department. Andy, Chris, Tom, and Francois are exceptional.”

Shannon Wineland | Pacific Foods of Oregon

 

 

“We have been partnered with AFS for nearly a year, using them as our mobile and host software provider. AFS continues to be on the cutting edge of technology, and their flexible development of the application allows us to remain on the latest revisions of [DSD] with little to no interruption in the office. The AFS Customer Support team has also been integral in the implementation and maintenance of our day-to-day activities. They have consistently and thoroughly followed through with any issue or request we have submitted. They have been receptive to our requests, and they have made us feel like we have an active role in future development.”

Brian Nickila | Owner of Portland French Bakery

 

 

“Tech Support is very high with explaining and response time. I would be willing to be a reference to other clients that may have questions regarding Account Review 7 which is the platform that we are on.”

Jo Ellen Mosher | Lindt & Sprungli

 

 

“We’re a regional dairy manufacturer / distributor in Colorado with retail and wholesale channels. We’re using AFS on the wholesale side to distribute our products to a growing number of retailers and food service companies, ranging from small c-stores to universities and food service companies. I think we’re currently around thirteen routes that operate four to five times per week along the Rocky Mountain Front Range. Our drivers are using Intermec CN50 handhelds with PB51 printers, which have proven to be very rugged. We’ve been using AFS to support our wholesale operation for five or six years now, and it has helped us significantly grow our business since then. A few years back we had quite a bit of turnover in some key roles that led to a lot of lost knowledge as it relates to methods and procedures for using AFS, but in the last year or so we’ve gained a lot of that back. That said, we’re now pretty self-sufficient in AFS usage, but it’s nice to know support is there when unusual scenarios arise. As we’ve discussed, one of the biggest challenges with AFS, which is true of any technology platform, is making sure it’s staffed properly. Being a very full-featured application, AFS can handle a wide range of business scenarios, but only if [our] plant, front office and back office personnel are working in unison with one another. Good teamwork [by the users], in other words, is what I’ve found to be the key to getting the most benefit from the product.”

John Brooks | IT Manager | Royal Crest Dairy

 

 

“I have always received fast and friendly, but professional customer service from AR7 tech support and operations.”

Marcia Ramos | F. Gavina & Sons

 

 

 

“AFS TPM V3 – Excellent service – always! Great support team.”

Beth VanZomeren | Coles Quality Foods

 

 

 

“I greatly appreciate the TPM support team ,very positive, and respond quickly . I work with Terry, and would like to give him a high five for the support provided.”

Nalin Seneviratne | Hain Canada

 

 

 

 

“Excellent TPM support team!

Pawel Lula | Burt’s Bees

 

 

“The deduction balance is the lowest it has been since I started at Bridgford. AFS is processing claims faster than the deductions are coming in.”

Ray Lancy | CFO | Bridgford Foods

 

 

““We were looking for solutions to drive efficiencies in our warehouse and we chose AFS Technologies because of the scope of their supply chain execution products. Their software is purpose-built and has robust functionality, AFS stacked up really well against the competition. The solution consultants made partnering easy, addressing pain points and walking us through the solutions”

Drew Palazola | Director of Development | M. Palazola

 

 

atkins-logo“No one business is identical. AFS understands this concept! The team was great in supporting our needs by tailoring the software to fit the ATKINS requirement. Innovation and changes are made to the system constantly and working with the support staff makes you feel you have a partner, not  just a business solution. You guys are great to work with.”

Maria Galvin | Atkins

 

 

HATCHAFS™ Sales Agency Management is the operating system that Hatch Chile relies on every day. The Hatch Chile Store provides authentic New Mexico chile products, fresh and flame roasted Hatch Green Chile, and red and green chile powders. I use Sales Agency Management to help me manage order entry processing and invoicing as well as inventory purchasing entry and receiving. I have found these areas to be exceptionally user-friendly and the operations set up by the system have worked very well for us with our almost 200 customers for over five years.

I can also maintain our customer’s bill to, ship to, pricing, and promotions information efficiently and reliably using Sales Agency Management. I’m happy to say, it is a simple task to change their profiles and keep their information current.

Another significant benefit of using the Sales Agency Management system is the availability of its technical support team…they are always courteous and professional while being well-trained and extremely prompt in answering any inquiries sent their way.

I feel Sales Agency Management does a great job of meeting the needs of our growing company.

Thanks to Patti Ferris Meredith, Customer Service Supervisor/Office Manager, Hatch Chile Co., LLC/ REX Foods

 

Scavuzzos

 

“We had our bank visit us at the beginning of the year for an audit, since we’re not doing physical inventories any longer. We had less than a five-thousand-dollar variance on about four million of inventory. When you’re talking about tightening up the noose, and with the day to day operations and what happens in the loss of products, I mean, five thousand on four million is a pretty significant inventory accuracy.”

John Robba | Director of Operations | Scavuzzo’s Inc

 

 

After a thorough two year vetting process, Beech-Nut found AFS to be the best choice for implementing our new trade plan management system and process. AFS worked closely with the Beech-Nut project team from beginning through go-live to ensure that our organization was set up for success. Their incredibly knowledgeable team helped us build the system from the ground up resolving issues along the way to anticipate and avoid post implementation pitfalls. Trade Pro is an incredibly flexible, scalable and intuitive platform that has exceeded our expectations. Our organization has already begun to identify spending improvement opportunities and we look forward to working with AFS and the Trade Pro system to fully realize the potential that this powerful tool represents.

 

 

“Excellent TradePro Retail support, always a pleasure working with the AFS support team!” 

Joe Rotolo | Advantage Marketing & Solutions