Privacy Policy


What does this privacy statement apply to?
This privacy statement applies to your personal information collected or processed through the websites, mobile applications and other services and products that collect or process data and display this statement belonging to AFS Technologies, Inc. and its family of companies. This statement does not apply to such entities’ websites, mobile applications and other services and products that do not display or include a link to this privacy statement or that have their own privacy statement. This privacy statement applies to your personal information, which is any information or combination of information that could reasonably be used to identify you.

We adapt our privacy practices to country data protection laws and cooperate with country data protection authorities if they believe a privacy problem has occurred.

If you are in the European Union the AFS subsidiary or affiliate who owns and operates the website that you are visiting will be the data controller responsible for the collection and use of your personal information. If you have a query about how your personal information is being used, you can contact the data controller through the Global Privacy Officer whose contact details appear below.

What information do we collect and process?
We may collect or process various information that you provide to us, including personal contact details, and information related to your purchases, employment or demographic.

  • Personal contact details include information such as names, addresses, telephone numbers, or e-mail addresses such as when you provide them to us during online registration or when doing business with us or providing services to us; some websites allow you to establish a user name and password to set up an account.
  • Purchase-related information includes data regarding purchases you make on our websites, including payment card information and shipping details.
  • Employment-related information includes your indicated job preferences, work history and information provided on applications submitted to us online.
  • Demographic information includes data such as age, gender, hobby or activity information, taste or other preference information, and the like.

We may collect information from other sources, including contact lists, and demographic information from third parties and other sources. This data may be  combined with other information that we collect and use for the purposes described in this privacy statement.

We also collect certain types of information automatically:

  • Your Internet Protocol (IP) address or device identifier, your device’s operating system, browser type, websites visited before or after you visit our  website, pages viewed and activities at our website, as well as your interaction with advertisements. Third-party service and advertising partners may also collect information automatically.
  • Find out more about our collection practices below.
    This information is collected directly from you, as well as through third parties that you have authorized to provide such personal information, and where permitted by local law, through publicly available sources such as social media.

This information is collected directly from you, as well as through third parties that you have authorized to provide such personal information, and where permitted by local law, through publicly available sources such as social media.

Why do we collect and how do we use your information?
We may use your information for a variety of purposes including: to provide products or services that you request; to administer promotions; to communicate with you; to deliver advertising; to improve our websites, products and services; and for other legitimate business purposes explained further as follows:

  • Providing the features, products and services you request: We may use the information we collect about you to fulfill your requests for, and enable your use of, our features, products and services.
  • Registration and promotions: We may use your information to register you for certain features, products and services in line with your chosen marketing preferences.
  • To communicate with you and provide you with information: We may use your information to communicate with you, to respond to your questions or comments, to provide you with updates and news and to alert you when job vacancies that fit your profile arise (in the event that you submit your resume). We also may use your information to provide you with personalized content, information, and to send you brochures, samples, offers and other information on our products or our family of companies. We ask visitors providing e-mail addresses to indicate if they would like further information or updates from us or our website and only those who request it will receive follow-up communications from us. We may also ask if you would like to receive information about other products available from members of our family of companies. We also offer visitors an “opt-out” option at any time they wish to cease receiving e-mails or other information from us.
  • When we perform our obligations under a contract with you – We may use your information when you work for us either as an employee or a service provider or apply for a job with us as necessary in connection with your contract of employment or services agreement. If you are a customer, client or a user of our services we will use your personal information to carry out our obligations under the contract that we have with you.
  • To deliver to you relevant advertising: We may purchase and use opt-in e-mail lists to contact potential customers who we believe may be interested in products or services from the AFS family of companies. We will honor opt-out requests and ask those providing lists to give us assurances that e-mail contact information is provided only for those consumers who have expressed a desire to receive offers and information by e-mail. We also may use demographic and preference information to allow advertising related to AFS products and services to be targeted to the users for whom they are most pertinent. This is designed so that users will see advertising that is most likely to interest them, and advertisers can display their ads to people who are most likely to be receptive. For further information about our advertising practices, please see, What is our policy on online interest-based advertising?
  • To provide you with other offers: Sometimes we will make offers and information available to you through the mail. For example, when customers place an online order or sign up for to receive information online we may add them to the list to receive information by mail. We may also use lists we have received from third parties or public sources to send you this information, and, as is routinely done in the mailing list business, may exchange names and addresses (but not e-mail addresses absent consent) of our customers with companies who may also contact you by mail. You may “opt-out” of receiving offline communications from us any time.
  • To improve our websites, features, products and services: We may use the information that we collect to improve the AFS family of product offerings, services, as well as our websites and features.

How do we share and disclose your information?
We may share or disclose your information:

  • With AFS and the AFS family of companies;
  • With vendors or agents. For example, we may share your information with companies we have hired to provide services on our behalf. When we share information with these other companies to provide services for us, they are not allowed to use it for any other purpose and must keep it confidential unless you otherwise consent.
  • Where your information may be transferred along with other business assets.

We also may share or disclose personal information, including the content of your communications:

  • To comply with the law or respond to legal process or lawful requests, including from law enforcement and government agencies.
  • To conduct investigations of consumer complaints or possible breaches of law, to protect the integrity of the website, to fulfill your requests, or to cooperate in any legal investigation.
  • To protect the rights or property of the AFS family of companies or our customers, including enforcing the terms governing your use of the services.
    To act on a good faith belief that access or disclosure is necessary to protect the safety of our associates, customers or the public.
  • Please note that our websites may include links to third-party websites whose privacy practices may differ from our privacy practices. If you submit personal information to any of those websites, your information is governed by the privacy policies on those websites. We encourage you to review the privacy policy of any website you visit.

What about children’s privacy?
Our websites are primarily designed and intended for adults seeking information about industrial software and not directed at anyone under the age of 18.

Some of our third-party advertising companies may now or in the future use technologies such as cookies and web beacons to collect information about your interaction with our websites and other third-party websites (“Online Data”). This Online Data generally does not identify you to us personally and, typically, it is aggregated with other data to create segments – groups of users and certain general interest categories that we have inferred based on a variety of factors (for example, “sports fan”). The Online Data can include:

  • The webpages, products and services you view and links you click when using our websites and services as well as third-party websites;
  • Our e-mails that you view and links you click on within that e-mail;
  • Whether you view or click on ads that are shown to you;
  • Demographic or interest data, including general geographic location derived from IP address;
  • The search terms you enter when using certain search services.

We would use this Online Data to paint a more accurate picture of the interests of the audiences with which we interact – including you – so that we can serve ads that are more relevant to those interests.

Why would you want to receive interest-based ads?

How can you opt-out of receiving interest-based ads from us?

If you are no longer interested in receiving interest-based ads from, you can opt-out by contacting us at: using the information below. Please note, however, that opting-out does not mean you will no longer see ads from us online. It simply means that the online ads from us you do see will not be based on your particular interests.

Depending on where you live, you may be able to access one convenient place to indicate your preferences, including the option to make one “universal” opt-out of interest-based advertising with participating entities:

Cookies Notice (IF RELEVANT)
What are cookies and how do we use them?
“Cookies” are data files that a website sends to your computer while you are viewing the site. These data files include information that allows our site to remember important information that will make your use of the site more efficient and useful to you. Our sites use cookies for a variety of purposes. We use cookie technology and IP addresses to obtain information from online visitors, and also to provide registered visitors with the best possible personalized online experience.

What else do you need to know?

Where is your information stored and processed?

Personal information collected on our websites and services, or received by AFS from you or third parties, may be stored and processed in the United States or any other country where we or our service providers maintain facilities.

The servers and databases in which information may be stored may be located outside the country from which you accessed this website and in a country that does not have the same privacy laws as your country of residence. The personal information you provide us may be transmitted abroad, but we will collect, process and use personal information only in accordance with this privacy statement.

Employment-related queries may also be transferred to any member of the AFS family of companies. By visiting this website and submitting information, you consent to such collection, processing, transfer and/or storage of your personal information. Please note: our policies may differ by region, so if you visit one of our websites in a different region, please check to see if there is a statement specific to that location.

How long do we store your information?

We retain and store your personal information only for as long as we have a legitimate business purpose to do so and in accordance with our data retention policies.

In the event that all or part of our assets are sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personal information we have collected from you.

How do we safeguard your information?

We have implemented administrative, physical and technical safeguards designed to protect your information. No security measures can be 100% secure, however, and so we recommend that you take additional measures to protect yourself and your information, including by installing up to date anti-virus software, closing browsers after use, keeping confidential your log-in credentials and passwords, and making sure that you regularly update software and apps you have downloaded to ensure you have enabled the latest security features on your devices.

International Transfer of Information

If you choose to provide us with personal information, we may transfer that information to our affiliates and subsidiaries or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world in accordance with legal requirements. AFS primarily uses European Union Commission Standard Contractual Clauses for data transfers from the European Union to countries outside the European Economic Area. AFS also uses the EU-US Privacy Shield framework for data transfers between the EU and US.

Changes to this Privacy Statement

We may update this privacy statement from time to time, so please visit this page periodically and review this statement for changes. We will notify you of material changes to this privacy statement by posting a notice on our home page for a reasonable period of time and changing the “Last Updated” date [(below)]. Your continued use of our websites following the posting of changes will mean that you accept the changed terms.
What should you do if you have questions, wish to access, update or delete information, or wish to opt-out of receiving future communications?

We take steps to keep your personal information accurate. You can view, correct or update the personal contact information you provide to AFS. Some AFS programs provide access to view or update personal information online. Check where you registered to learn if you can view or update your information there.
If you would like to access, update, change, delete, transfer, restrict or object to the processing of the information we have about you in our marketing database (subject to any applicable legal exceptions), opt-out of receiving further communications from us, or have questions about our privacy statement, please email us at:

Where our processing of your information is based on your consent, you may have the right to withdraw your consent by contacting us by e-mail at Note that your withdrawal of consent will not affect the lawfulness of our processing of your information based on your consent prior to your withdrawal. Where appropriate, you may also have the right to lodge a complaint with your local data protection authority. We are intent on resolving any issues relating to our handling of your information, and you may contact us at any time regarding any questions or concerns.

How can you contact us?

You may contact us using the following information:
AFS, Incorporated
Attn: Global Privacy Officer

Dundee Road
Phoenix, Arizona

We are committed to working with you to resolve any complaints you may have regarding this Privacy Statement or the treatment of your personal information. If you have a concern, please contact and your communication will be promptly addressed.

Processing information in the European Union
We only collect and use personal information processed in the European Union when we have a lawful basis to do so as follows:

  • Where the processing of your personal information is in our legitimate interests: for example, we may use your personal information to improve our products and services and the content of our websites, and for administrative purposes as described in this privacy statement.
  • When we perform our obligations under a contract with you: for example, when you work for us either as an employee or a service provider or apply for a job with us, we will need to process your personal information in connection with your contract of employment or services agreement. If you are a consumer we will use your personal information to carry out our obligations under the contract that we have with you.
  • When we have a legal obligation to do so: for example to comply with the law or respond to legal process or lawful requests, including from law enforcement and government agencies.
    Consent: We will rely on your consent to use your personal information for marketing purposes in accordance with applicable law.

What are your California Privacy Rights?

California law permits residents of California to opt-out of AFS’ disclosure of personal information to third parties for their direct marketing purposes. You may choose to opt-out of the sharing of your personal information with third parties for marketing purposes at any time by submitting a request in writing to our contact address above or by e-mailing us at Please note that this opt-out does not prohibit disclosure made for non-marketing purposes. California law also permits residents of California to request and obtain from us once per year, free of charge, a list of the third parties (if any) to whom we have disclosed personal information for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties. If you are a California resident and would like to request this information, please submit your request in an e-mail to: or by writing to our contact address above. Requests via telephone or facsimile will not be accepted. The e-mail subject line or mailing envelope and the content of your request must include the phrase “Your California Privacy Rights,” and include your name, e-mail address (if you wish to receive a response via e-mail) or street address, city, state, zip code (if you wish to receive a response via postal mail).

Updated: May 2018

If there is any conflict between the English version of our Privacy Statement and a version translated in another language, the English version controls.